Refund & Return Policy

At Royal Street, we strive to ensure your utmost satisfaction with every purchase. However, we understand that sometimes a product may not meet your expectations. Therefore, we offer a hassle-free refund and return policy to provide you with peace of mind.

If for any reason you are not completely satisfied with your purchase, you may return it within 14 days of delivery for a full refund or exchange. The item must be unused, in its original condition, and accompanied by the original packaging and tags.

To initiate a return, simply contact our customer service team, and they will guide you through the process. Once your return is received and inspected, we will issue a refund to your original payment method or process an exchange based on your preference.

Please note that customized items are not eligible for return unless they are defective or damaged upon arrival. Additionally, shipping charges are non-refundable unless the return is due to a mistake on our part.

At Royal Street, your satisfaction is our priority, and we are committed to making your shopping experience as seamless as possible. If you have any questions or concerns regarding our refund and return policy, please don't hesitate to reach out to our dedicated customer service team.