Shipping policy

Order Processing

All orders are processed within 1–2 business days after order confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Coverage

We currently deliver throughout Pakistan.

Delivery Time

Major Cities: 2–4 business days
Other Cities: 3–6 business days
Remote Areas: 5–7 business days

Delivery times may vary during holidays or due to courier delays.

Shipping Charges

Free Shipping on orders above Rs. 5,000
Orders below Rs. 5,000: Flat Rs. 250 shipping fee

(Adjust these amounts according to your business.)

Cash on Delivery (COD)

Cash on Delivery is available across Pakistan.
Please ensure someone is available to receive and pay for the order.

Order Tracking

Once your order is dispatched, you will receive:

A tracking number via Email or SMS.
A tracking link to monitor your shipment.

Delivery Delays

Unexpected weather conditions, public holidays, or courier issues may cause slight delays. We appreciate your patience.

Incorrect Address

Please ensure your shipping address and phone number are accurate. We are not responsible for delays or failed deliveries due to incorrect information.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery with photos of the item and packaging. We will arrange a replacement or exchange where applicable.